Friday, April 22, 2011

It's hard to stay cheap

Since I opened my shop, I've tried to keep costs for my customers as low as possible, I'm always putting sales together, try to make you win stuff etc.

But there is a downside to it, especially when it's a not widely known shop like mine with very few sales, and it is that I don't get to cover supplies costs etc. Not only have my shipping expenses gone up (when I order supplies), but also it's being more expensive to ship products to you. In fact, I charge customers so little that I charge LESS than what it's costing me to ship their orders. Well, I can't put up with it. I'm sorry but I can't, I'm losing money and if I don't charge what I should, I'll end up closing the shop in a couple of months. I can't sustain it if there aren't orders or if I lose money with every order.

I never thought this would be a quick buck (if I did, I'd be a repackager and wouldn't give a shit about getting out quality products), and I don't want you thinking I'm greedy or anything. I'm going to show you with pictures and facts what I'm talking about and why I've had to take the decision to increase shipping charges on my customers.

Right now, what I charge for shipping is (for the first item), I always ship via ordinary shipping:

-Samples, Mini Pressed refills, Rock my Look sample pack: $2
-Full sizes, 10 sample pack, Palette refills, Full size Rock my Look collection: $3,5
-Palettes: $4,5
-Get the look packs: $4

NOW, I'm going to show you Spanish Correos prices. Keep in mind that these prices are in Euros, I'm posting the conversion into dollars too. If you want to check them yourself, use a currency converter and see by yourself. The images have been taken from the correos website, with links on the titles so you check for yourself. If the page shows up in Spanish, you can hit the Welcome word on the upper right corner and it'll switch into English. Once there, scroll down until you reach International prices.


Standard shipping (no tracking)

Zone 1 is Europe and countries in Europe which aren't a part of the EU. Zone 2 is the rest of the world.

EUROPE: 
Packages up to 50grams: €1,30 = $1,88
Packages up to 100grams: €2 = $2,89
Packages over 100grams: €6 = $8,67

REST OF THE WORLD:
Packages up to 50grams: €1,70 = $2,46
Packages up to 100grams: €2,80 = $4,05
Packages over 100grams: €9,60 = $13,87


Registered shipping (with tracking number)

Zone 1 is Europe and countries in Europe which aren't a part of the EU. Zone 2 is the rest of the world.


EUROPE: 
Packages up to 50grams: €3,60 = $5,20
Packages up to 100grams: €4,30 = $6,21
Packages over 100grams: €8,30 = $11,99

REST OF THE WORLD:
Packages up to 50grams: €4 = $5,78
Packages up to 100grams: €5,10 = $7,37
Packages over 100grams: €11,90 = $17,19


I think that speaks for itself. It also needs to be said that I have to pay for envelopes and drive to the post office (the one I currently go to is 10 minutes driving from home). Diesel is +/- €1,30 per liter ($1,88), it'd been long since it reached such price.

During the weekend I'll update my shipping charges on both my Etsy and ArtFire shops. I'll post a quick note once it's done.

Here are the new shipping prices:


-Samples, Mini Pressed refills, Rock my Look sample pack: $2,75
-Full sizes, 10 sample pack, Palette refills: $4,25
-Palettes: $5,5
-Get the look packs, Full size Rock my Look collection: $5

I'm sorry about this and I'm afraid it's not going to do any good to my sales, but I just can't keep up with these prices.

I hope everybody understands the situation. I'd love to hear your insights on this.

<3

5 comments:

B said...

Thanks for the reminder- I started raising my shipping pricing the other night and never got around to finishing it, oops! Our postal rates here in the US just keep going up, with no end in sight. As much as it stinks to have to do it, you can't be expected to eat the cost of shipping when your items aren't all that expensive in the first place. None of us can :) On the plus side, you're not the only one raising your shipping prices this week, so don't feel bad about it at all <3

Sakuradesu said...

Yes, I really understand. It happened to me too, I really don't have many sales and I was charging for registered mail like $2 less that it really costed.

ndrcvrngl said...

I completely understand (if I can understand that my US based sellers need to raise theirs, I can completely understand you needing to raise yours!). It's a price that I'm willing to pay to get product that I like, and shops that I love!

Jade Carver said...

Your postage prices SHOULD be what it costs to post. Any less than that is unfair to you. Also, your prices are still extremely reasonable. There are several great companies I won't buy from because it costs more to ship something than to BUY it! All of your new shipping costs are under $10. If anybody complains about that, they need a reality check.

katgrisaille said...

I completely agree with Jade. The postage prices are in my view (Netherlands/Belgium, trust me they ask way more! And suck in delivering) very low, so don't worry!

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