Shipping charges updated!

Hi everyone, this is just a quick note to let you know that my shipping charges have been updated already. I think my prices are still reasonable and affordable :)

Thanks everyone for being so supportive and understanding, you have no idea of how much I appreciate you all :)

<3

It's hard to stay cheap

Since I opened my shop, I've tried to keep costs for my customers as low as possible, I'm always putting sales together, try to make you win stuff etc.

But there is a downside to it, especially when it's a not widely known shop like mine with very few sales, and it is that I don't get to cover supplies costs etc. Not only have my shipping expenses gone up (when I order supplies), but also it's being more expensive to ship products to you. In fact, I charge customers so little that I charge LESS than what it's costing me to ship their orders. Well, I can't put up with it. I'm sorry but I can't, I'm losing money and if I don't charge what I should, I'll end up closing the shop in a couple of months. I can't sustain it if there aren't orders or if I lose money with every order.

I never thought this would be a quick buck (if I did, I'd be a repackager and wouldn't give a shit about getting out quality products), and I don't want you thinking I'm greedy or anything. I'm going to show you with pictures and facts what I'm talking about and why I've had to take the decision to increase shipping charges on my customers.

Right now, what I charge for shipping is (for the first item), I always ship via ordinary shipping:

-Samples, Mini Pressed refills, Rock my Look sample pack: $2
-Full sizes, 10 sample pack, Palette refills, Full size Rock my Look collection: $3,5
-Palettes: $4,5
-Get the look packs: $4

NOW, I'm going to show you Spanish Correos prices. Keep in mind that these prices are in Euros, I'm posting the conversion into dollars too. If you want to check them yourself, use a currency converter and see by yourself. The images have been taken from the correos website, with links on the titles so you check for yourself. If the page shows up in Spanish, you can hit the Welcome word on the upper right corner and it'll switch into English. Once there, scroll down until you reach International prices.


Standard shipping (no tracking)

Zone 1 is Europe and countries in Europe which aren't a part of the EU. Zone 2 is the rest of the world.

EUROPE: 
Packages up to 50grams: €1,30 = $1,88
Packages up to 100grams: €2 = $2,89
Packages over 100grams: €6 = $8,67

REST OF THE WORLD:
Packages up to 50grams: €1,70 = $2,46
Packages up to 100grams: €2,80 = $4,05
Packages over 100grams: €9,60 = $13,87


Registered shipping (with tracking number)

Zone 1 is Europe and countries in Europe which aren't a part of the EU. Zone 2 is the rest of the world.

EUROPE: 
Packages up to 50grams: €3,60 = $5,20
Packages up to 100grams: €4,30 = $6,21
Packages over 100grams: €8,30 = $11,99

REST OF THE WORLD:
Packages up to 50grams: €4 = $5,78
Packages up to 100grams: €5,10 = $7,37
Packages over 100grams: €11,90 = $17,19


I think that speaks for itself. It also needs to be said that I have to pay for envelopes and drive to the post office (the one I currently go to is 10 minutes driving from home). Diesel is +/- €1,30 per liter ($1,88), it'd been long since it reached such price.

During the weekend I'll update my shipping charges on both my Etsy and ArtFire shops. I'll post a quick note once it's done.

Here are the new shipping prices:


-Samples, Mini Pressed refills, Rock my Look sample pack: $2,75
-Full sizes, 10 sample pack, Palette refills: $4,25
-Palettes: $5,5
-Get the look packs, Full size Rock my Look collection: $5

I'm sorry about this and I'm afraid it's not going to do any good to my sales, but I just can't keep up with these prices.

I hope everybody understands the situation. I'd love to hear your insights on this.

<3

International shipping Chrsitmas delays

This has been my first Christmas as an Etsy seller so this has caught me quite by surprise.

During the whole December month and all of this current month, I've been (still am) quite upset because of the EXTREME delay in orders shipped from Dec 11 to 27. I hope they start showing up eventually because I don't want anyone to think I never shipped their packages. The problem has been only with US customers, nothing went wrong when shipping to any other country.

I knew two packages I shipped on Dec 11 were held on by Spanish customs until Dec 30, because it was shipped as Urgent (wait, I'll laught) International mail and it was registered. I know nothing about the rest of the packages shipped during these dates.

A couple of days ago I found this useful information on Etsy about these delays and realized I'm not the only seller in this delicate situation. Apparently it's happened only with people shipping stuff to the US, not shipping from there.

So please, if you're expecting a package from me that was shipped during December, PLEASE be patient. I'm really sorry that postal services are taking so long and that you've been so unlucky that you have to wait.

Shipping usually takes around a week to arrive to the US and this has been a special and unfortunate one time thing. I will take action if any package is lost and never ends up showing, don't worry about that, but please allow your packages some more time to arrive, I'll just ask that of you.

I've learned though, and next year, Christmas gifts will be shipped on November only and if I ship anything during December it will go by registered mail so it can be tracked at least. I don't like it because that will mean increasing shipping costs for buyers, but it's the only way to be able to stay calm and know what's going on.

Thank you all for your patience!!

Have you had shipping problems during Christmas? I'd love to hear your experiences!